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Frequently asked questions

Clear answers about ReplySlot’s current scope.

A concise reference for messaging channels, calendars, human control, scheduling boundaries, and sensitive conversations.

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What is ReplySlot?

ReplySlot is an AI-assisted booking workspace for service businesses. It can answer approved routine questions, offer available appointment times, confirm bookings, and hand conversations to a person when judgement is needed.

Which messaging channels does ReplySlot support?

ReplySlot is designed for text conversations on official WhatsApp Business and Instagram accounts. Media, voice notes, and voice calls are not part of the current documented scope.

Can customers book without opening a separate booking link?

Yes. The intended workflow is to offer real available times and confirm an appointment inside the conversation. A public booking page is also available when a link is useful.

Does ReplySlot replace the team?

No. Businesses control the approved knowledge, services, availability, and automation settings. Low-confidence, sensitive, or exceptional requests can be handed to a team member with the conversation context preserved.

Does ReplySlot connect to Google Calendar?

ReplySlot includes Google Calendar connection foundations for availability checks and appointment synchronization. Businesses should validate their exact calendar workflow during setup.

Does ReplySlot integrate with salon booking platforms?

Direct integrations with platforms such as Fresha, Booksy, Vagaro, Square, Boulevard, and Mangomint are not currently established. A business using one of those systems should confirm compatibility before relying on ReplySlot as its booking source of truth.

Can ReplySlot schedule different staff calendars at the same time?

Independent staff and resource scheduling is not part of the current documented scope. The current availability model is workspace-level, so multi-staff businesses need workflow qualification before launch.

Can ReplySlot answer medical or clinical questions?

ReplySlot is intended for administrative scheduling and approved service information. Clinical advice, emergencies, diagnoses, and other sensitive decisions should always be handled by qualified people.

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